There are many times customers need assistance placing an order from the backend in Magento 2 that’s why Magento gives the ability to admin for creating orders directly from Magento 2 admin panel. In this post, we’ll describe to you, how to place an Order from the backend in Magento 2.
Follow these steps to create an order from Admin Panel:
Steps-1: Login into Magento Admin Panel and Go to Sales > Orders
Steps-3: Now you can choose the existing or registered customer you want to create the order for and, also you can create a new customer if you want
Steps-4: Now you need to select the store view where you want the order to be placed.
Steps-5: Now you need to add the product(s) to the order
Here you can add products using two different ways to the order
The first one is Add Products from the Catalog by clicking on Add Product button.
You have to choose products, set what quantity of them you’d like to add to the order, and press the Add Selected Product(s) to Order button. After that, you’ll be able to see all of the ordered items.
Second Option to add the product to the order from the customer activities section such as the customer’s shopping cart, wishlist, comparison list, last ordered products and recently viewed products.
A confirmation is sent to the customer and the customer can view the order details from their account.
We hope this post will be very helpful in improving your customer shopping experience and store reliability by creating orders from the Magento backend.