Some people are hesitant while purchasing online due to a lack of product knowledge or trust issues. Because of this, a business may lose a lot of sales and potential customers. To avoid loss of potential customers there is a need to connect to your customers personally to clear their doubts about the product quality, and product prices, and introduce them to the policy of your business to get them assured. A customer feels more comfortable purchasing from the physical store because they have agents and a sales team available to assist them better and demonstrate their products live.
But today there is a trend of online shopping, but some people still won’t trust online products due to the absence of an agent or a sales team who can assist them and assure them the quality. To resolve this issue Magento 2 quote extension was produced. We will define this extension below along with its features, functionality, and how to install it.
Why Choose Webiators?
Introduction of Magento 2 quote extension
The extension allows the customer to request the quote on WhatsApp. Customers can request the admin to learn the details and quality of the product via WhatsApp messenger. The sales team answer their inquiry and introduce them to the products their features and other related information. Magento 2 request for a quote is an excellent extension to increase the conversation rate and decrease the chances of cart abandonment.
How does it work?
Front end
When you visit the website, you will find a button for Whatsapp product inquiries. Clicking on the button will take you to WhatsApp messenger, it automatically sends the link to the admin of the product page you want to inquire about. So, the admin can help you quickly.
Back End
The admin can enable the button on the product page, and it gives the admin various other options to display the Magento 2 WhatsApp quotation from the backend. Admin can also choose to display this button on the cart by clicking Yes/No.
Some Key Features
- Category Page: Add products to the quote cart right from the Category page.
- Product Page: The quote cart button is set under the “Add to cart” button on a Product page.
- Shopping Cart Page: it is very easy to call quotes on WhatsApp from the current shopping cart page.
- Buyers can enter many SKUs of the products With the request For a Quote extension. This part is very nice for the wholesale buyers who order with a large volume of multiple products.
- The request For the Quote module supports mutual reply by encouraging customers to directly contact and discuss with the store owner.
- Helps quick conversation
- Increase the sales rates
- Better conversion rate
- Improved shopping experience
- Reduces the chances of cart abandonment
Challenges
Merchants need flexible pricing approach, convincing approach to cover up the demands of B2B & B2C customers. When the product is good and the price of the product is more than their budget they will likely abandon their cart and leave the store without shopping. It losses sales which is not clearly progressive for any business.
Solutions
Giving customers great service and encouraging them to personally contact the store owner for price and allowing them to negotiate for a fair price. Directly reaching out to the store owner builds trust among the customers, results increasing in conversion rate. Magento 2 quote on WhatsApp extension is a fantastic extension made for customers to gain their trust, especially for the customers who hesitate to shop online.
Benefits
- Personal conversation between customer and merchant gives a detailed description of the product, uses, and the price worth. It creates mutual understanding between customer and merchant which massively increases the sales.
- Great extension for the customer who does not trust product quality online.
- The extension allows you to configure it successfully from the admin panel, a person with less technical knowledge can operate it.
- Admin can add the quote on the WhatsApp button on multiple places on the website like product page, cart, and order success, it helps in quicker conversation with the admin and overall increases the shopping experience.
- It also allows you to add a personalized message on the cart, product, and success Page. You can also make a personalized message for multiple pages. Sharing a custom message with the quote on WhatsApp can help to create brand and product awareness. It also reduces the possibility of confusion and misunderstanding regarding the product the buyer may be interested in.
How to use Webiators Quote On Whatsapp Extension
- Offers Easy to enable and disable extension option to the Admin from the backend.
- Helps to fasten up the process of orders via WhatsApp communication.
- Allows admin to customize messages for all the pages.
- Notifies the admin and gets him all the details about the product when a customer clicks on the quote on the WhatsApp button
- Helps customers to raise a query and get quick responses
- Extended their free technical help from 3 months to 1 year
How to Install: Download the “Ready to paste” package from your customer’s area, unzip it and upload all files in ‘app/code/Webiators/QuoteOnWhatsapp folder to your Magento install dir.
Update the Database: Move to Magento Root directory with CLI and execute below commands
- php bin/magento setup:upgrade
- php bin/magento setup:di:compile
- php bin/magento setup:static-content:deploy
- php bin/magento cache:flush
How to Use: Go to Admin Panel ⇒ Store ⇒ Settings ⇒ Configuration ⇒WEBIATORS ⇒ Quote On Whatsapp.
General Setting:
Enable Module: choose ‘Yes’ to enable the module.
Admin Whatsapp Number: Admin will add an active “Whatsapp Number” on which Communication will be done via customer.
Product Page Setting:
Enable On Product Page: Admin will select ‘Yes/No’ to ‘Show/Hide’ button on Product Page.
Send Product Name and Link: Admin will select ‘Yes/No’ to receive ‘Product Name and Link’ when a customer clicks on the ‘Quote On Whatsapp’ Button on the product page.
Button Label On Product Page: Admin will add ‘Button Label’ that will show on the product page button.
Product Name Label On Product Page: Admin will add ‘Product Name Label’ that will show on the product page button.
Product Url Label On Product Page: Admin will add ‘Product Url Label’ that will show on the product page button.
Custom Text Message For Product Page: Admin will be able to add a custom message for the Product page.
Quote On Whatsapp Button Position For Product Page: Admin will be able to change the position of Quote on Whatsapp Button on the product page.
Cart Page Setting:
Enable On Cart Page: Admin will select ‘Yes/No’ to ‘Show/Hide’ button on Cart Page.
Send Product Name and Link: Admin will select ‘Yes/No’ to receive ‘Product Name and Link’ when a customer clicks on the ‘Quote On Whatsapp’ Button on the cart page.
Button Label On Cart Page: Admin will add ‘Button Label’ that will show on the cart page button.
Product Name Label On Product Page: Admin will add ‘Product Name Label’ that will show on the product page button.
Product Url Label On Product Page: Admin will add ‘Product Url Label’ that will show on the product page button.
Custom Text Message For Cart Page: Admin will be able to add a custom message for the cart page.
Quote On Whatsapp Button Position For Cart Page: Admin will be able to change the position of Quote on Whatsapp Button on the cart page.
Order Success Page Setting:
Enable On Order Success Page: choose ‘Yes’ to enable the module.
Send Product Details: Admin will select ‘Yes/No’ to receive ‘Product Details’ when a customer clicks on the ‘Quote On Whatsapp’ Button on the Order Success page.
Send Customer Name and Email: Admin will select ‘Yes/No’ to receive ‘Customer Name and Email’ when a customer clicks on the ‘Quote On Whatsapp’ Button on the Order Success page.
Send Customer Address: Admin will select ‘Yes/No’ to receive ‘Customer Address’ when a customer clicks on the ‘Quote On Whatsapp’ Button on the Order Success page.
Button Label On Order Success Page: Admin will add ‘Button Label’ that will show on the order success page button.
Product Name Label On Product Page: Admin will add ‘Product Name Label’ that will show on the product page button.
Product Url Label On Product Page: Admin will add ‘Product Url Label’ that will show on the product page button.
Custom Text Message For Order Success Page: Admin will be able to add a custom message for the order success page.
Bitly URL Setting:
Enable bitly URL: choose ‘Yes’ to enable the module.
So, that was all about the Magento 2 (Adobe Commerce) Quotation Extension. Hope this blog solved your queries. Even if you get any issues you can contact us at support@webiators.com
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