Advance Cancel Order By Customer Extension By Webiators
Challenge
A conscious customer always checks the cancellation and refund policy when shopping online. If they encounter difficulties in canceling an order, their trust in your business may diminish. There can be various reasons for order cancellations, such as placing an order by mistake or a change of mind. These issues can frustrate the customer, leading them to switch to another website. Furthermore, this behaviour can have negative effects on your business, including an accumulation of pending orders, wasted time processing unnecessary orders, increased return rates, and loss of shipping charges. However, the default Magento platform does not provide the order cancellation functionality.
Solution
Boost customer satisfaction with our Cancel Order Magento 2 Extension. Allow easy order cancellations within a specified time period, fostering trust and loyalty. Win customer confidence and reduce unnecessary returns.